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Code of Conduct

Our Commitment to You

We want your experience at UCHC meals to be positive, safe, and enjoyable. UCHC will:

• Serve a meal to everyone seated at tables, except those who violate the Code of Conduct

• Share food equally among all guests

• Try to honor requests for vegetarian and pork-free meals

• Provide a safe place where all might relax and enjoy themselves

What We Ask of All Guests

To help us maintain a welcoming environment, guests are asked to:

• Remain seated throughout the meal

• Respect the hospitality and property of the meal sites

• Help set up before and clean up after the meals

• Wear a shirt

Unacceptable Behaviors

The following behaviors are not permitted:

• Failing to observe the floor manager's instructions

• Possessing a weapon

• Stealing in or from a meal site

• Fighting

• Verbal abuse, including cursing

• Threatening guests or volunteers

• Refusing to stop unwanted attention

• Smoking

• Possessing drugs or alcohol

Behaviors that violate criminal law may result in contacting the appropriate authorities.

Violation and Penalties

Guests who violate the Code of Conduct will receive a verbal warning. If behavior continues, the following penalties apply: 

Serious Violations 

Includes: 

• Refusing instructions from the floor manager

• Stealing

• Fighting

• Threatening the safety of guests or volunteers

• Refusing to stop unwanted attention

• Possessing illegal drugs

Penalties:

• First offense: 30-day dismissal

• Second offense: 6-month dismissal

• Third offense: 1-year dismissal

• Fourth offense: Permanent dismissal

Moderate Violations  

Includes:

• Verbal abuse (including cursing)

• Smoking

• Possessing alcohol

Penalty: 1-week dismissal 

Weapons 

Includes:

Being found in possession of a weapon as defined by police (firearms or a long knife). 

Penalty:

Permanent dismissal

Serving those who experience food insecurity in the University City neighborhood of Philadelphia, since 1984.

University City Hospitality Coalition - PMB 410, 3720 Spruce Street - Philadelphia, PA 19104 - (856) 209-3819

Copyright 2026 @ University City Hospitality Coalition, Inc.

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